Fx3 Privacy Policy — Malaysian User Data Protection
This document explains how fx3 collects, uses, stores and protects the personal information of our platform users. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
What Information Do We Collect?
Fx3 collects various types of information when you register, log in or use our platform. Each category of information is collected for specific purposes as outlined below.
Full name, date of birth, phone number, email address and encrypted password. This information is required during registration and is used to verify your identity and manage your fx3 account.
Deposit and withdrawal transaction details in MYR (RM), payment methods used such as Touch 'n Go, DuitNow or FPX, and transaction history. Full account numbers are not stored on our servers — only the information required for verification.
IP address, browser type, operating system, screen resolution and device model. This information is collected automatically for security purposes, fraud detection and to optimise your platform experience based on your device.
Pages visited, session duration, buttons clicked, games played and bets placed. This data helps us understand how users interact with fx3 and continuously improve the platform experience.
How Is Your Information Used?
Fx3 uses collected information solely for legitimate purposes directly related to platform operations. We do not sell or rent users' personal data to third parties for marketing purposes.
- Account management — Processing registrations, logins, identity verification and customer support requests
- Transaction processing — Verifying deposits and withdrawals in MYR, ensuring transactions are accurate and secure
- Platform security — Detecting and preventing fraud, account misuse and suspicious activity
- Service improvement — Analysing usage patterns to improve the fx3 platform's interface, speed and functionality
- Service communications — Sending important notifications related to your account, transactions, and policy updates
- Legal compliance — Fulfilling legal and regulatory obligations applicable in Malaysia
Cookies & Browsing Activity Tracking
Fx3 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you browse our site.
Required for core platform functions such as login sessions, security and authentication. These cookies cannot be disabled as they are essential for the platform to work properly.
Collects information on how users interact with the platform — such as the most frequently visited pages and any error messages. This data is used in aggregate to improve site performance.
Allows the platform to remember your preferences such as language, region and display settings. These cookies personalise your experience each time you visit fx3.
You can manage your cookie preferences through your browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help guide.
Data Storage, Security & Information Sharing
Data Storage & Security
All fx3 user data is stored on secure servers protected by SSL encryption. We apply appropriate technical and organisational security measures to safeguard your data against unauthorised access, disclosure, alteration or destruction. User passwords are stored in hashed form and cannot be read directly.
Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer needed, it will be securely deleted from our systems.
Third-Party Sharing
Fx3 does not sell, rent or share users' personal data with third parties for marketing purposes. Your information may be shared only in the following limited circumstances:
- A licensed payment processor for handling MYR deposits and withdrawals
- Technology service providers that support platform operations, subject to strict confidentiality agreements
- Relevant authorities where required by Malaysian law or a valid court order
Your Rights as an fx3 User
As an fx3 platform user, you have the following rights regarding your personal data. You may exercise these rights by contacting our support team.
You have the right to request a copy of the personal data we hold about you. Your request will be processed within a reasonable timeframe, and we will provide the information in a readable format.
If you find that the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. Updates can be made through your account settings or by contacting customer support.
In certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained for legal, fraud prevention or regulatory compliance purposes.
Fx3 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via in-platform notifications or email to registered users. The updated policy takes effect from the date of publication. For any privacy-related enquiries or to exercise the rights above, please contact our support team at [email protected]. We aim to respond to all privacy enquiries within seven business days.
More Questions About Your Data Privacy?
If you need further clarification on how fx3 handles your personal data, or wish to exercise your user rights, our team is ready to help. You can also visit the FAQ section for quick answers to the most common queries.